Connect directly with US design engineers for optical configuration guidance, factory pricing schedules, sample material test cuts, and technical support.
We provide comprehensive direct support for industrial manufacturers, global purchasing managers, OEM partners, and commercial job shops worldwide.
Obtain customized machine pricing, optical power recommendations, assist gas configuration, and total cost of ownership analysis matched to your production requirements.
Ship your raw metal, acrylic, wood, or technical textile stock to our Minnesota application lab. Our engineers establish optimal cutting parameters and return precision sample cuts.
Schedule a live virtual video demonstration or an in-person factory tour at our headquarters to evaluate system motion rigidity, edge polish quality, and KCAM software nesting in real-time.
Every Kern laser machine is engineered, welded, assembled, and run-tested under one roof in Wadena, Minnesota, USA. Speak directly with the technical specialists who design and build your system.
Kern Laser Systems
1501 Industrial Drive
Wadena, MN 56482, USA
Toll Free (USA & Canada): 1-888-660-2755
Direct Line: 1-218-631-2755
Fax Line: 1-218-631-3476
Monday – Friday: 8:00 AM – 5:00 PM (CST / UTC-6)
Direct Factory Technical Support for Active Line Production Customers
Direct export packaging, ISPM-15 certified wooden crating, international customs documentation, and global commissioning support.
Clear technical and logistical answers for international purchasing managers, plant engineers, and global importers.
Kern provides rapid remote diagnostic capabilities via embedded Ethernet diagnostics and direct video support from factory engineers in Minnesota. Localized maintenance, installation, and spare parts fulfillment are supported through our established network of certified distributors operating across more than 50 countries worldwide.
International procurement teams can express-ship material samples directly to our Wadena headquarters. Our application lab tests laser power levels, gas pressures, lens focal lengths, and cut speeds. We return high-resolution optical microscopy reports, HD video footage of the cut process, and return physical cut samples via international courier for edge inspection.
Yes. Kern manufactures Class 1, Class 2 fully enclosed, and Class 4 open-bed industrial laser platforms engineered in compliance with CDRH, FDA, and CE international safety directives. Systems are built with multi-voltage transformers matching 200V-480V, 50Hz/60Hz international factory power grids.
Consult with our engineering team today to review technical drawings, request official price schedules, or arrange sample material cutting.
